Application allows to check balance,buy data,recharge account & Airtel Money
The new Airtel Care app provides the best in class experience for Recharges, Instant Money Transfers to Contacts, Shops & Bank accounts, Bill Payments .
Manage all your services & raise all your complaints & requests at one touch with 24X7 customer care.
What does Airtel Care app offers:
- New User Interface: Ensures a fast, open and secure experience
- View tariff plans of DATA Offers.
- Fast & Simple: Fast forward your frequently used payments
- Repeat your frequent recharges and payments on the go in Airtel Money.
- Notifications to remind you when your recharge pack validity is about to expire and your recharge balance is low.
– Airtel Videos
– Me2U (Transfer Airtime)
– Airtel One Touch Internet
– Zawadi Loyalty Points
Postpaid customers can
– View current bill details, charges, unbilled amount etc.
– View current voice plan details, data plan details and recent data usage
– Explore and Activate New Data Plans
– Activate / Deactivate Value Added Services
– Create service requests / complaints
– Buy Data Offers
– Airtel Money
– Zawadi
Prepaid customers can
– Check main Balance
– Recharge account with voucher.
– View current data plan details and data usage
– Explore and Activate New Data Plans
– Activate / Deactivate Value Added Services
– Create service requests / complaints
– Airtel Money
– Zawadi
Below are the reasons for seeking various permissions while installing the app. We do not save any of this information on our systems.
• Storage: We save some data locally on your phone to avoid frequent access of network. This also helps the app launch faster.
Things to remember
• You will need a valid Airtel number and One Time Password to use the app.
• Purchase of the application is free however download charges do apply for downloading from the Google Play Store.
• Data charges apply for the app usage and are based on your plan rates.
• If you use the app abroad, standard international charges will apply.
For more help with the app, send us mail on airtelcare@africa.airtel.com