Manage hotel quality with Hotel Inspection App for SafetyCulture.
Through Hotel Inspection by SafetyCulture, hotel managers, general managers, global brand directors and duty managers can perform regular quality inspections, saving time by not using paper forms.
Conduct your own audit in seconds to collect realtime data into how your hotel is performing in terms of guest satisfaction.
Use expert created checklists to conduct room inspections, Forbes self assessments, property inspections, and observation audits.
Main features:
Conduct digital audits on the spot
Export your audit data as a PDF report
Use expert created checklists for the hotel industry
Free high quality checklists to manage your quality inspections:
Room inspection
Housekeeping inspection form, room inspection, checking quality of housekeeper based upon standards set by the hotel.
Forbes self assessment
Ensure your guest experiences achieves a 5-star rating by performing the Forbes self assessment. Inspect key areas of your hotel from guest check-in to restaurant performance and the reservation experience. Maintain high quality services with this detailed checklist.
Property inspection
Use this property inspection to ensure your hotel is maintained to a high standard. Check off on staff, walkways, lobby areas, front desk, bathrooms, kitchen and more.
Observation audit
Audit to ensure eye contact, posture, verbal communications of staff, willingness to help out of a 10 question scale.
Wildly Important Goals - WIG board
Set goals for each team and set standards for your team to achieve, small benchmarks for each week to improve service, quality, ways a hotel company can achieve small wins.
Incident Report
Create digital incident reports on the spot as you see them in your hotel.
Hotel Inspection by SafetyCulture is free to download. Visit safetyculture.com/hotel-inspection/ for more information.