Equipment Service App for Field Engineers
Some of the key features include:
- Individual Login for Service Engineers
- Dashboard showing current tickets in hand
- Raise new service requests based on calls received from customers
- Update of Service status for each ticket
- Track field service activity
- Request spares
- Auto-tickets for AMC, Preventive Maintenance, Warranties
- Update of every customer visit, along with geo-location coordinate tracking
The mobile app comes with a admin back-end for
- Masters Management
- Service Engineer Management
- Reporting