Truck service management and remote diagnostics in the palm of your hand.
Service Event Management
Utilizing this DEMO version, show your Mack Customer how to request, track and manage any service event. Get alerted when repairs don't go as planned. Monitor repair status, receive electronic estimates, approve repairs, issue purchase orders, and communicate directly with their dealer-regardless of their truck's location. Consolidate complete service history and warranty status on each truck right on their phone.
Real-time Truck Diagnostics
Utilizing this DEMO version, show your Mack Customer how the app helps them avoid expensive downtime and damage, by monitoring their truck's engine and other parameters. Maximizes uptime and expedites repairs with real-time alerts of critical remote diagnostic events (fault codes) including analysis of severity and required actions. With actionable information at their fingertips, just click a button to request service at their dealer to enable instant decisions for maximum equipment productivity.
Seamless Communications
Utilizing this DEMO version, show your Mack Customer how they can instantly connect with their dealers, service providers and Mack OneCall. Plus they can track warranty status as well as active recalls and campaigns right on their phone. Their home screen dashboard gives them access to every active service event and vehicle status with details just a click of a button away.
Preventative Maintenance
Utilizing this DEMO version, show your Mack Customer how to get security and peace of mind with a scheduled maintenance plan triggered directly based on their vehicles telematics. When their trucks are due, schedule an appointment with a click of a button.
NOTICE: Uptime Connection is only available to registered users on the Decisiv website (or other partner branded sites)
Utilizing this DEMO version, show your Mack Customer how to request, track and manage any service event. Get alerted when repairs don't go as planned. Monitor repair status, receive electronic estimates, approve repairs, issue purchase orders, and communicate directly with their dealer-regardless of their truck's location. Consolidate complete service history and warranty status on each truck right on their phone.
Real-time Truck Diagnostics
Utilizing this DEMO version, show your Mack Customer how the app helps them avoid expensive downtime and damage, by monitoring their truck's engine and other parameters. Maximizes uptime and expedites repairs with real-time alerts of critical remote diagnostic events (fault codes) including analysis of severity and required actions. With actionable information at their fingertips, just click a button to request service at their dealer to enable instant decisions for maximum equipment productivity.
Seamless Communications
Utilizing this DEMO version, show your Mack Customer how they can instantly connect with their dealers, service providers and Mack OneCall. Plus they can track warranty status as well as active recalls and campaigns right on their phone. Their home screen dashboard gives them access to every active service event and vehicle status with details just a click of a button away.
Preventative Maintenance
Utilizing this DEMO version, show your Mack Customer how to get security and peace of mind with a scheduled maintenance plan triggered directly based on their vehicles telematics. When their trucks are due, schedule an appointment with a click of a button.
NOTICE: Uptime Connection is only available to registered users on the Decisiv website (or other partner branded sites)
