WM Mobile makes it easy for you to manage your Waste Management accounts.
Manage Payments
• Pay your bill
• Enroll in autopay or paperless billing
• View payment history
• Cancel scheduled payments
Keep Track of Pickups
• View pickup schedule
• Report a missed pickup
• Request an extra pickup
• View estimated pickup time
• View holiday schedule and weather alerts
Manage Your Service Account
• Manage/link multiple accounts
• Add/view payment methods
• Contact customer support
• Request a container repair
Edit your My WM Profile
• Edit profile settings
• Update your communication preferences
• Provide feedback
• See alerts for Reschedules, Service Delays & General Info
For Roll-Off Customers Only
• Request a roll-off pickup
• View roll-off history
• Copy/resubmit pickup requests
• Request a removal or relocation
• View roll-off history
• Edit or cancel a roll-off request
For get help or if you have questions, contact WM directly at mywm@wm.com.
Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.