The MyFidelidade App allows you to manage your policies.
Simple, practical and easy to use so you don't waste time, these are the main features available in MyFidelidade:
• Monitoring of Car Claims: you can understand all the stages in the resolution of a claim, what stage your process is in (expected response times) and also reschedule or cancel the inspection of your vehicle.
• Home claims follow-up: after the claim has been reported, follow up on it until its resolution. Consult online and in real time all the stages of the process, with features available such as sending the preferential date for carrying out the expertise at your home if necessary, confirmation or introduction of the IBAN for payment of compensation and also attachment of documentation that may relevant to the resolution of the process.
• Participation of Car and Digital Home claims: it is only necessary to choose the type of claim and indicate the necessary data.
• Car travel assistance requests: through the App you can request assistance in the event of a breakdown or accident. By sending the GPS location, you can immediately request a trailer or taxi.
• Requests for reimbursement of healthcare expenses: with the possibility of scanning invoices and proof of payment.
• Access to the Multicare digital Health card: through the MyFidelidade App you can use your Multicare card in digital format and generate an Authorization code to access the Multicare network, valid for 24 hours.
• Monitoring reimbursement requests and health authorizations;
• Research of Car and Health providers.
• Consultation of documentation and payment receipts for all your policies.
• Update your contacts and address.
MyFidelidade is easy to understand, quick to use and available 24 hours a day, 7 days a week. Download the app, register and start managing your insurance today.