The NatWest Loyalty Connect app enables you to use the Loyalty Connect service in-store. Loyalty Connect service is a technology which connect loyalty programmes to any payment card, allowing you to present your connected payment card in place of your plastic loyalty card in-store. Saving you from the need to carry all those plastic loyalty cards in the future! You can use the app to connect your payment card to your loyalty account, see your points and access any offers and rewards.