Citizens can lodge their grievances against any government department/ office.
Rajasthan Sampark is an integrated platform for readressal of grievances related to delivery of Government services.
Key features of this application -
• Multiple channels of grievance registration – Toll Free Number, Portal, App, e-Mitra centers.
• Transparent disposal of grievances in a time bound manner
• Provision for checking real-time progress
• Mechanism for feedback from the complainant and for re-opening of grievance
• Dial 181 (Toll Free Number) to easily register grievances, check the status of lodged grievances and submit feedback.
• Option to register you feedback and rate the quality of the disposal of your grievance by concurrently using the ‘Dial 181’ service.
Key features of this application -
• Multiple channels of grievance registration – Toll Free Number, Portal, App, e-Mitra centers.
• Transparent disposal of grievances in a time bound manner
• Provision for checking real-time progress
• Mechanism for feedback from the complainant and for re-opening of grievance
• Dial 181 (Toll Free Number) to easily register grievances, check the status of lodged grievances and submit feedback.
• Option to register you feedback and rate the quality of the disposal of your grievance by concurrently using the ‘Dial 181’ service.
