Telekom customer service directly via video chat
You have a general question or a personal concern? You want information about our products or prices (eg Entertain, MagentaEINS)? The Telekom hilft app provides you with an individual consultation with a customer service representative via video chat. For this, the app requires access to your camera. Be surprised by our service.
The Telekom hilft app: customer service with a difference.
We recommend a Wi-Fi connection for video chat.
Have fun with the app!