Provide calling, tracking and messaging services for elderly care providers
Verizon Care Smart is designed to help loved ones live safely and independently. With this companion app, caregivers and trusted contacts can communicate with the watch user and view their most recent location reported by their watch. The app can be used to pair Verizon Care Smart Watch (for self or someone else), select Apple Watch models (for someone else only) and select Android Watch models (for self only). The app can also be used to accept caregiver or trusted contact invitations for Verizon Care Smart Watch, select Apple Watch models and select Android Watch models.
For the Care Smart app to pair with select Apple Watch models (for someone else), the watch must be enrolled in either Get Help - Caregiver Alert service or Get Help - Professional Monitoring service. For the Care Smart app to pair with select Android Watch models (for self), the watch must be enrolled in Get Help - Professional Monitoring service.
The Care Smart app lets you:
* Locate the watch anytime and view its last reported location on an interface that supports both the map and satellite view.
* Set location-based and time-based alerts to track your loved one’s location at any given time of the day and day of the week.
* Update the watch user’s profile to keep their medical ID and insurance cards stored securely and always accessible when needed.
Care Smart features exclusively for Verizon Care Smart Watch:
* Set daily step goal and receive a daily notification of the step count summary.
* Manage contacts to ensure only trusted people can call or text.
* Set reminders for daily tasks such as appointments and medications.
Care Smart features exclusively for compatible Apple and Android Watch models:
* No limit on the number of contacts that may be included in the watch user’s Care Smart Trust Circle
* Care Smart’s Get Help fall detection alerts: Get Help service alerts the “trust circle” of caregivers and trusted contacts when your watch detects a hard fall or automatically calls 911
* Timeline of events displayed in the Care Smart app including when a fall was detected or an emergency call made or received from the Get Help - Professional Monitoring agent, emergency responders dispatched, trust circle alerted, and incident closed
* (ONLY APPLICABLE FOR SELECT APPLE WATCH MODELS ENROLLED IN GET HELP - CAREGIVER ALERT SERVICE) When a fall is detected or an emergency call is made to one of the contacts in the trust circle, the Care Smart app makes it easy to initiate group messaging with the other members of the watch user’s Trust Circle contacts.
The Verizon Care Smart app is required to complete the setup of Care Smart on select Apple Watch models, select Android Watch models and Verizon Care Smart Watch.
To get going as a watch wearer or if you are setting up the watch for someone else:
1. Download the Care Smart app to your smartphone.
2. Create a Care Smart account.
3. Pair your smartphone with select Apple Watch models (for someone else), select Android Watch models (for self) or Verizon Care Smart watch.
If you are not the watch wearer or didn't set up the watch for someone else, but want to keep in touch:
1. Get the primary caregiver(s) or the watch wearer to send you an invitation.
2. Download this app.
3. Create and/or log in to your own Care Smart account.
4. Accept the invitation.
For the Care Smart app to pair with select Apple Watch models (for someone else), the watch must be enrolled in either Get Help - Caregiver Alert service or Get Help - Professional Monitoring service. For the Care Smart app to pair with select Android Watch models (for self), the watch must be enrolled in Get Help - Professional Monitoring service.
The Care Smart app lets you:
* Locate the watch anytime and view its last reported location on an interface that supports both the map and satellite view.
* Set location-based and time-based alerts to track your loved one’s location at any given time of the day and day of the week.
* Update the watch user’s profile to keep their medical ID and insurance cards stored securely and always accessible when needed.
Care Smart features exclusively for Verizon Care Smart Watch:
* Set daily step goal and receive a daily notification of the step count summary.
* Manage contacts to ensure only trusted people can call or text.
* Set reminders for daily tasks such as appointments and medications.
Care Smart features exclusively for compatible Apple and Android Watch models:
* No limit on the number of contacts that may be included in the watch user’s Care Smart Trust Circle
* Care Smart’s Get Help fall detection alerts: Get Help service alerts the “trust circle” of caregivers and trusted contacts when your watch detects a hard fall or automatically calls 911
* Timeline of events displayed in the Care Smart app including when a fall was detected or an emergency call made or received from the Get Help - Professional Monitoring agent, emergency responders dispatched, trust circle alerted, and incident closed
* (ONLY APPLICABLE FOR SELECT APPLE WATCH MODELS ENROLLED IN GET HELP - CAREGIVER ALERT SERVICE) When a fall is detected or an emergency call is made to one of the contacts in the trust circle, the Care Smart app makes it easy to initiate group messaging with the other members of the watch user’s Trust Circle contacts.
The Verizon Care Smart app is required to complete the setup of Care Smart on select Apple Watch models, select Android Watch models and Verizon Care Smart Watch.
To get going as a watch wearer or if you are setting up the watch for someone else:
1. Download the Care Smart app to your smartphone.
2. Create a Care Smart account.
3. Pair your smartphone with select Apple Watch models (for someone else), select Android Watch models (for self) or Verizon Care Smart watch.
If you are not the watch wearer or didn't set up the watch for someone else, but want to keep in touch:
1. Get the primary caregiver(s) or the watch wearer to send you an invitation.
2. Download this app.
3. Create and/or log in to your own Care Smart account.
4. Accept the invitation.
