Member Service at Your Fingertips.
Update
Mar 27, 2023
Category
Installs
50,000+
Rate
0
Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more.
Features include:
ACCOUNT OVERVIEW
Take a comprehensive look at your account and usage with the tap of a button. Go green and access all the information you need from one central location without all the paperwork.
BILL PAY
Pay your bill on the go or take advantage of our autopay option. The Bill Pay feature lets you control when and how you pay your bill. Choose the payment method that best fits your lifestyle and view your billing history.
ENERGY CONSUMPTION
View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. Use the cost option to view exactly how many dollars you use every month in our intuitive graphical display to track changes month-over-month. It’s a great way to learn how to change your habits and save money.
OUTAGE REPORTING
With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before, like when a crew has been assigned to your area and the cause of your service issue. Don’t forget to sign up for text alerts in the app for even faster notifications regarding your outage.
CONTACT MEMBER SUPPORT
Get in touch with MTE from the convenience of your mobile device. With several ways to contact us — by email, by phone or by messaging us through the app — talking to a member support specialist has never been easier. If you prefer to speak with someone in person, our GPS map directs you to the service center closest to your location.
Features include:
ACCOUNT OVERVIEW
Take a comprehensive look at your account and usage with the tap of a button. Go green and access all the information you need from one central location without all the paperwork.
BILL PAY
Pay your bill on the go or take advantage of our autopay option. The Bill Pay feature lets you control when and how you pay your bill. Choose the payment method that best fits your lifestyle and view your billing history.
ENERGY CONSUMPTION
View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. Use the cost option to view exactly how many dollars you use every month in our intuitive graphical display to track changes month-over-month. It’s a great way to learn how to change your habits and save money.
OUTAGE REPORTING
With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before, like when a crew has been assigned to your area and the cause of your service issue. Don’t forget to sign up for text alerts in the app for even faster notifications regarding your outage.
CONTACT MEMBER SUPPORT
Get in touch with MTE from the convenience of your mobile device. With several ways to contact us — by email, by phone or by messaging us through the app — talking to a member support specialist has never been easier. If you prefer to speak with someone in person, our GPS map directs you to the service center closest to your location.
